Shipping policy
Shipping Policy
Processing Time:
All orders are made to order and will be shipped within 10–15 business days.
Shipping Time:
Once shipped, orders typically arrive within 2–14 business days, depending on your location and the selected shipping method. We currently ship with GLS, UPS, and Purolator.
Please note: Delivery times are estimates and not guaranteed, as delays may occur once the package is in transit.
Shipping Rates:
-
Flat rate shipping: $12 CAD
-
Free shipping: Orders over $200 CAD (before tax and after discounts) qualify for complimentary shipping
Express Shipping:
Choosing Express Shipping only speeds up delivery after your order has shipped. The processing time remains 10–15 business days, even with Express Shipping.
Important Notes:
J.A Artistry is not responsible for the following:
-
Delays or mistakes made by the shipping carrier
-
Incorrect shipping addresses provided by the customer
-
Damage during transit
-
Stolen packages after delivery
Please double-check your shipping information before placing your order.
If you have any questions or concerns, feel free to contact us:
📧 jartistry05@gmail.com